ANALYZE
Discover what customers ask in real-time, identify bottlenecks and get useful information to make commercial decisions.
Go beyond simple labelling to find out what customers are asking in real-time.
Detect repetitive conversations that can be easily automated so that you can take full advantage of your human resources.
Keep a constant brand voice in all your conversations while you improve the efficiency of your team.
AUTOMATE
Label, route and answer the questions of your customers within seconds with AI assistants that meet customers' expectations.
Our conversation designer with no code makes it easy for you to create automated highly customized conversations.
Label, route and respond according to the user's exact intention, opinion analysis and the operative context in order to accelerate the response time.
Keep a constant brand voice in all your conversations while you improve the efficiency of your team.
OPTIMIZE
Meaning: No more decision trees, no more engineers. It has been designed for customer-oriented professionals; any member of your team can configure Plantt within minutes.
Our self-learning process analyzes the questions and answers of your representatives and updates the database with new information.
Integrate Plantt with your existing CRM, be it commercial or own-manufactured. It does not require writing code nor creating difficult decision trees.
Plantt creates a complete automated and attractive customer experience for you and your customers, which reduces 90% of response time and improves the SLA.
Technology must work for your company, and not the other way around.
A company focused on developing solutions of genuine value to other companies.
We are passionate about transforming the way people work, optimizing processes and promoting business growth.