Customer-for-life Cloud.

With Freshworks CRM, powered by Freddy AI, discover the best leads,

boost customer engagement, drive deals to closure, and nurture existing customers with a smart, comprehensive solution.

   Create an account >

 

 

Everything you need to earn customers for life

is right here for you and your company.

Attract visitors, convert them into leads, and turn your website into a lead generation machine.

 
Top features:
ic1

 Understand visitor intent. Track page visits and even actions on your site.

ic2

Chat in real-time with website visitors using AI-powered chatbots.

ic3

Build custom web forms and automatically capture visitor information

ic4

Tailor email campaigns and generate cost-effective leads for sales

 

 

 

Captura de Pantalla 2021-04-16 a la(s) 10.40.29

 

Everything you need from a smart CRM.

 The open and flexible Freshworks Platform provides rich APIs for custom integrations, ecosystem partner solutions, and 640+ Marketplace Apps.

Captura de Pantalla 2021-04-16 a la(s) 10.45.27

Gartner Magic Quadrant 2020 - Sales Force Automation

 

Captura de Pantalla 2021-04-16 a la(s) 10.45.27

Gartner Magic Quadrant 2020 - CRM Lead Management

 

Captura de Pantalla 2021-04-16 a la(s) 10.45.36

G2 Crowd CRM Software Leader 2020

Captura de Pantalla 2021-04-16 a la(s) 10.45.43

GetApp CRM Software Leaders 2019

Personalize your communication. Increase customer engagement.

Surface the best leads, communicate across channels of their choice, and personalize messages based on behavior and intent to catch their attention.

ic5

Get a 360° view of a customer. Capture all customer interactions in one place.

ic6

 Freddy AI identifies your best leads - the ones that are most likely to convert.

ic7

Set up welcome emails or personalized journeys based on actions.

ic8

Communicate across Phone, Email, Whatsapp, Chat.

 
Create an account >
 

Use AI to cut through the clutter. Drive deals to closure, faster. 

Pipeline Management 2.0 is here. Freddy AI analyzes the pipeline and helps you focus on deals that will drive revenue. Get insights across the funnel with multi-touch attribution.

ic9

See your deals move, stagewise. Review and act on deals you need to close.

ic10

Freddy AI analyzes every deal and helps you with insights and next best actions.

ic11

Create an accurate AI-powered forecast and help the sales team take action.

ic12

Collaborate on Slack across departments to close deals faster.

Create an account >

Proactively nurture relationships. Help your customers grow.

Develop long-lasting relationships with customers by staying on top of their needs. Sales and support can work together to help the customer scale and grow.

ic13

Categorize customers based on engagement score. Target messages to boost (LTV).

ic14

 Bring sales and support together through the Freshdesk integration.

ic15

Proactively surface insights and actions to help your customers grow.

   

Create an account >

 

Try the Freshworks CRM Customer-for-Life Cloud today

Start your 21-day free trial. No credit card required. 

Create an account >

 

 

 

 

 

Schedule a meeting with a Freshworks CRM specialist: