Have you ever entered a store and felt at home before the seller attended to you? This can also be possible virtually through well-prepared, exhaustive reception processes. But this is not it: these "high expectations" should be accompanied not only by a transverse attention process but also by a strong and appropriate one.
Freshchat is a robust messaging software that allows you to take advantage of the close relationship between customer service and the efficiency of your work team.
Get in touch in a customized way with a shared screen and an audio chat box to sell, incorporate or support.
Connect yourself in a customized level with a shared screen and audio chat for selling, incorporating or support.
Below, you can learn more about the native integration of WhatsApp + Freshchat
You can send and receive messages from your customers to the applications they use every day from a unified platform.
Interfere before your visitors go away by using bots and other intelligence tools.
Support and retain customers. Provide great satisfaction to them.
Discover real growth by converting new users into active customers.
With the different channels, create several chats for delivery, prices, demos, among others. This allows customers to start focused conversations. Every channel can be set with a welcome message to establish an additional context and you can assign trained specialists to it in order to handle it.
Real-time reports about purchase orders, orders, notifications via WhatsApp API integrated 100% with Freshchat.
It is the best tool for traveling businesses, hotels, and tourism to inform people about the tickets they bought, complaints, among others.
You can inform your customers about their products, their delivery status, their shipping date, among other important information.
when users find value at your company.
You can use Freshchat to communicate this value and to grow more rapidly.
Drive visitors to become leads, and users to become happy, engaged customers.
Technology must work for your company, and not the other way around.
A company focused on developing solutions of genuine value to other companies.
We are passionate about transforming the way people work, optimizing processes and promoting business growth.